Terms and Conditions

 

1 - Supplier

(1) The supplier and contractual partner of the goods presented in the Seegang Berlin online store is
Jennifer Becker,
Schillerstr. I6,
I7O33 Neubrandenburg,
Telephone: +49-(O)I74-I872296,
e-mail: werft[at]seegang.berlin
(hereinafter referred to as “Provider”)

(2) These General Terms and Conditions are an integral part of every contractual agreement between the Supplier and the respective Customer. Conflicting terms and conditions of the customer are contradicted.

2 - Offer of goods and conclusion of contract

(1) The Vendor offers the items displayed in the online store for sale. The color representation of the articles on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations are technically never completely avoidable.
(2) The selection of goods, conclusion and execution of the contract are carried out in German, English, French or Italian.
(3) The supplier delivers worldwide. No shipping to the following foreign islands: Faroe Islands, Greenland, Aland Islands, French overseas territories and departments, Mount Athos, Channel Islands, Livigno and Campione d`Italia, Dutch non-European territories, Canary Islands, Ceuta and Melilla, northern part of Cyprus.
(4) The customer selects the desired goods by placing them in the “shopping cart” or by clicking on the //HERE button. The order request can then be sent to the supplier by clicking on the button “order with obligation to pay”. The customer has the option of viewing and changing the data provided in the order or canceling the order completely at any time until the order request is sent.
(5) The provider makes a binding offer to purchase the goods displayed in the provider's store. By sending the order request via the button “order with obligation to pay”, the customer accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).
(6) The content of concluded contracts is stored in the customer's user account and can be viewed by the customer in the user account at any time via the menu _//HIER_ under the item _//HIER
(7) In the event of obstacles to delivery or other circumstances that would prevent the fulfillment of the contract, the Supplier shall inform the Customer by e-mail.

3 - Prices and payment

(1) All product prices are final prices plus shipping costs. The charges include 19% value added tax.
(2) The shipping costs are listed in the respective product description in the “Payment & Shipping” section.
(3) Deliveries outside Germany may be subject to customs duties and import sales tax, which must be paid by the customer to the customs authorities upon receipt of the shipment. These charges are in addition to the purchase price and the shipping costs and cannot be influenced by the supplier.
(4) The supplier delivers at the customer's discretion against prepayment by bank transfer, against prepayment by PayPal payment, or against cash payment on collection. With the contract confirmation, the customer receives an Internet link by e-mail, which leads him //HERE to the user account, which contains further information on the purchase process.
a) For payment by voucher, the customer can enter one or more voucher codes in the “My purchases” section. If a voucher value is higher than the invoice amount, the voucher remains valid for the excess amount.
b) If the customer has selected “bank transfer” as the payment method, the customer will be informed of the provider's bank details in the “My purchases” section. The provider only accepts bank transfers from abroad as free payments in euros.
c) If the customer has selected “PayPal” as the payment method, they can access the PayPal online service via the “Click here to pay with PayPal” button and initiate the payment there.
d) Payment by cash on delivery is not available in the provider's store.
e) If the customer has selected “cash payment” as the payment method, he must collect the goods from the supplier's registered office.
(5) For advance payment orders, a payment period of one week from receipt of the contract confirmation applies. The Supplier shall hold the desired goods for the Customer for the duration of the payment period. It is the responsibility of the customer to effect payment in good time so that it is received by the supplier within the deadline. The supplier reserves the right to withdraw from the purchase contract and to sell the goods elsewhere if payment has not been received by the end of the deadline. Any payment received from the customer after withdrawal will be refunded to the customer.
(6) We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board. The General Consumer Arbitration Board of the Zentrum für Schlichtung e.V. (from 1.1. 2020 under the name: Universalschlichtungsstelle), Straßburger Straße 8, 77694 Kehl am Rhein, http://www.verbraucher-schlichter.de, is responsible.

The European Union has initiated an online platform (“ODR platform”) for the out-of-court settlement of consumer disputes: http://ec.europa.eu/consumers/odr/

4 - Shipping, delivery times

(1) The provider shall deliver the goods within the number of working days specified in the product description with regard to delivery times at the time of the order.
(2) For products that are marked as “customizable” in the product description, the delivery time is increased by one week if the customer orders such customization.
(3) For shipments to destinations outside Germany, the delivery time shall be increased by the number of working days specified in the product description with regard to delivery times at the time of the order, depending on the destination country.
(4) Several products ordered at the same time shall be delivered in a joint shipment; the delivery time of the product with the longest delivery time shall apply to the joint shipment. If the customer wishes a specific product with a shorter delivery time to be delivered in advance, he must order this product separately.
(5) If the delivery to the customer fails because the customer has given the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer bears the direct costs of the new shipment. These costs correspond to the shipping costs agreed when the contract was concluded.
(6) If the customer has selected cash payment as the payment method, the goods will not be dispatched. Instead, the customer must collect the goods from the supplier's place of business within 2 working days of conclusion of the contract; for individualized products (see paragraph 2), the time until provision is extended by one week.

5 - Consumer right of withdrawal

(1) A customer who purchases as a consumer has a right of withdrawal in accordance with the statutory conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.
(2) The supplier shall grant a consumer with permanent residence outside Germany a 14-day withdrawal period even if the consumer's national law provides for a shorter period.
(3) The supplier grants a consumer with permanent residence outside Germany the right to submit the declaration of withdrawal informally even if the consumer's national law provides for a stricter form.
(4) For consumers with permanent residence in Switzerland, the requirements and legal consequences of the German consumer right of withdrawal shall apply even if Swiss law does not provide for withdrawal.
(5) For goods that have been manufactured according to customer specifications, the right of withdrawal does not apply in accordance with § 312d para. 4 BGB.”

6 - Warranty

The customer's warranty rights are governed by the statutory provisions.

7 - Data protection information

(1) After conclusion of the contract, the name and billing address as stored in the customer's user account will be saved. If the customer has provided further data as part of his order (e.g. a different delivery address or a telephone number), these will also be stored.
(2) The provider processes the data mentioned in paragraph 1 electronically for the proper fulfillment of the contract, in particular for shipping, invoicing and booking payments. For the purpose of shipping, the name and address of the customer may also be transmitted to the commissioned shipping company.
(3) The Supplier shall store the data until all mutual claims arising from the order have been fully settled and the Supplier's retention obligations under commercial and tax law have expired.
(4) The customer can request information from the supplier at any time about the data stored about the customer. Furthermore, the Customer may request the correction of incorrect data at any time.
(5) The party responsible for data protection is the provider named in § 1 paragraph 1.
(6) If the customer uses the PayPal service for payment, the PayPal data protection provisions shall also apply to the payment process. PayPal acts as a vicarious agent of the customer, not of the provider.

8 - Final provisions

(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. However, German law shall not apply to consumers with permanent residence abroad, insofar as the national law of the consumer contains provisions from which the consumer cannot deviate by contract.
(2) Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.