The current delivery times within Germany are indicated in the header of each product. The delivery time starts with the day of payment.

For deliveries abroad, the delivery time increases to 20 or more business days depending on the destination country.
If the order contains one or more customized items, the delivery time increases by 1 additional week.
Several items ordered at the same time will be delivered in a joint shipment; the delivery time of the item with the longest delivery time applies to the joint shipment.

CANCELLATION

Seegang Berlin accepts cancellations and returns if the product is available i Shop. Exceptions are custom orders and personalized orders - these cannot be returned.

Product returns must be initiated and carried out by the buyer.

1. Inform us about your return request via our contact form or by e-mail to weft[at]seegang.berlin within a few days after receipt of the goods.
2. Pack the goods carefully in the original packaging to avoid damage on the way back.
3. Fill out the cancellation form included in the package you received. Alternatively, you can find the cancellation form here. Place the completed and signed cancellation form in the package.
4. Please return the goods at your own expense in time for us to receive them within 14 days of receipt.
5. Finally, please inform us about the estimated time of arrival of the return via our contact form or by e-mail to werft[at]seegang.berlin.

If you receive a damaged package, please inform us immediately! Please document the damage to the package and product with photos.